Integrations

Connect what you already use

No new phone number, no migration, no rebuilding your accounts. Estacell attaches to the switchboard and the social accounts your business already runs on.

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Setup in ~10 minutes No number change Official APIs only
Phone systems

Your switchboard is the first integration

Estacell speaks to the PBX through a provider adapter. NetGSM works today; the adapter is written so a second provider is a file, not a rewrite.

NetGSM Netsantral

Live call events, click-to-call, transfer, queue and agent status, call recordings and outbound campaigns.

Available now

Verimor

Turkish cloud PBX with webhooks and click-to-call. Same seven functions, different adapter.

On the roadmap

Twilio

For teams outside Türkiye who already run their voice on Twilio.

On the roadmap

Another provider?

If your PBX can post call events to a URL and start a call over an API, it can be added. Tell us which one you use.

Ask us
Messaging channels

Seven ways in, one queue out

All of these are official APIs — no browser automation, no screen scraping, nothing that gets your account banned.

WhatsApp Business

Official WhatsApp Business API through Meta. Templates, media, delivery status and the 24-hour window handled for you.

Available now

Instagram

Direct messages, story replies and comments on your posts — comments open a conversation like any message.

Available now

TikTok

Direct messages and comments on your videos, in the same queue as everything else.

Available now

Messenger

Your Facebook page inbox, including comments on page posts.

Available now

Telegram

Connect a bot or a business number; useful for teams whose customers live on Telegram.

Available now

Email & web chat

A shared mailbox that behaves like every other channel: assigned, tagged, closed.

Available now

Web chat

A small script on your website. Visitors chat, you answer from the same inbox.

Available now
Setup

What connecting actually involves

1 · Open an account

Sign up, name your company, pick your industry. No card.

2 · Paste one address

Estacell gives you a private webhook address. You paste it into your phone provider’s panel. Calls start appearing.

3 · Connect a channel

Link your WhatsApp Business or social account from the Channels screen and send yourself a test message.

4 · Add your team

Create accounts with their extension and mobile number, so calls route to the right person from day one.

FAQ

About connecting

Do I need a WhatsApp Business API account already?
You need a Meta Business account and a number that is not currently on the consumer WhatsApp app. We walk you through it; most teams are done in an afternoon, though Meta’s business verification can take longer.
Will connecting Instagram or TikTok risk my account?
No. We only use the official platform APIs with permissions you grant and can revoke. There is no automation pretending to be you.
My PBX is not on the list. Now what?
Tell us which one you run. If it can post call events to a URL and start a call over an API, adding it is an adapter file — that is exactly why the phone layer was built this way.
Can I connect more than one WhatsApp number?
Yes. Channel count is what your plan limits — Starter includes one, Growth three, Pro ten.

Call your own office and watch it appear

Connect your switchboard and one social account, message yourself, and see both land in the same inbox. That’s the whole demo.

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No credit card · cancel any time · your data stays yours